Frequently Asked Questions
How long does shipping take?
Shipping within Kenya typically takes 1-3 business days. International shipping takes 7-14 days.
Do you offer refunds?
Yes, we offer refunds on defective items returned within 7 days of purchase. Please clear tags must be attached.
Where are you located?
Our main warehouse and physical shop are located in Mombasa, Kenya.
How do I track my order?
Once your order is dispatched, you will receive an SMS or Email with tracking details.